Privacy Policy
Last Updated: 10.04.2025
1. Who We Are
SkillSeek OÜ is a recruitment technology company based in Estonia, operating across the European Union. We develop and manage Brio, an AI-powered messaging extension designed for use on LinkedIn. Brio helps users craft strategic, personalized replies based on message context, user preferences, and recipient profiles.
This Privacy Policy outlines how we collect, use, and protect your data when you use the Brio Chrome extension and related services.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: privacy@skillseek.eu
- Address: SkillSeek HQ, Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115
2. What Data We Collect
We collect three main categories of data through the Brio extension and related services:
2.1 Personally Identifiable Information (PII)
We may collect the following PII when you install and use the Brio extension:
Full Name – For personalization and communication purposes.
Email Address – To create and manage your account and respond to support inquiries.
LinkedIn Profile URL – For linking your Brio usage to your professional profile.
Language Preferences – To tailor Brio’s responses to your preferred language.
Optional Communication Preferences or Instructions – To generate responses that align with your style and tone.
This information is collected when you register for Brio, use the extension’s settings panel, or choose to personalize Brio’s behavior.
2.2 User Activity Data
Brio may collect anonymized or pseudonymized usage data to improve functionality and performance. This includes:
Which AI provider/model you selected
How often you generate responses
Settings or custom instructions you use
Which features you interact with inside the extension
Timestamps of extension usage events
Error logs or performance statistics (e.g., loading times, failure rates)
We do not read or store the content of your LinkedIn conversations unless explicitly required for message generation, and even then, this is processed transiently in-session for functional purposes only.
2.3 Location Data
Brio may collect general location information (country or city-level, never precise GPS) based on:
IP address at the time of usage
Browser locale and time zone
This helps us localize your experience (e.g., setting default language) and provide region-appropriate legal disclosures.
3. How We Use Your Data
We use the collected data to provide, maintain, and improve the Brio extension, including:
3.1 Service Delivery
To link Brio usage to your individual preferences and history.
3.2 User Support
To respond to helpdesk or contact requests.
To troubleshoot technical issues or errors.
3.3 Improvement of Brio
To understand how users interact with Brio features.
To identify bugs and optimize performance.
To train models on anonymized aggregate interaction patterns (never using PII or message content directly).
3.4 Legal and Security
To detect abuse or unauthorized access.
To comply with applicable laws and legal obligations.
We do not use your data for profiling or automated decision-making beyond the explicit functionality of the Brio extension.
4. Legal Basis for Processing Your Data
We process your data under the following legal bases as defined by the GDPR:
Consent – You provide consent when installing and configuring the Brio extension.
Contractual Necessity – We need to process some information to deliver the core functionality of Brio.
Legitimate Interest – We use activity data to improve features and monitor performance.
Legal Obligations – We process data as required to comply with EU and local laws.
5. How We Share Your Data
SkillSeek OÜ does not sell your personal data. However, we may share data under the following limited circumstances:
5.1 With Service Providers
We work with trusted third-party vendors who provide infrastructure, cloud storage, analytics, and customer support services. These may include:
Hosting services (e.g., for storing your settings and usage preferences)
AI API providers (e.g., OpenAI, Google, DeepSeek, or Grok) — only when you explicitly choose to use a provider
Analytics tools to understand extension behavior (non-identifiable)
All vendors are required to maintain confidentiality and comply with GDPR or equivalent data protection standards.
5.2 With Legal Authorities
We may disclose your information if required by law or legal process, including court orders or requests from government entities.
6. AI Model and Provider Settings
Brio allows users to configure their own AI provider and model. When using custom providers:
You are solely responsible for the data sent to and processed by that third-party provider.
SkillSeek OÜ does not control how those external providers handle your data.
We strongly encourage users to review and understand each AI provider’s own privacy practices.
Disclaimer: SkillSeek OÜ is not responsible for any charges or data practices resulting from your use of custom AI APIs through Brio. Please monitor usage and billing directly with the chosen provider.
7. International Transfers
Your data may be transferred outside the European Economic Area (EEA) for processing (e.g., if you use a U.S.-based AI provider). When doing so, we ensure the following safeguards are in place:
Standard Contractual Clauses (SCCs)
Data Protection Agreements with subprocessors
Adequate level of protection under GDPR
8. Data Retention
We retain user data only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Account & Contact Info | Until the user deletes their account |
| Extension Settings | Until user resets or uninstalls Brio |
| Usage Activity Logs | Up to 12 months, anonymized when possible |
| Location Metadata | Up to 30 days, stored at region level only |
| Error Logs | Up to 60 days for debugging and analysis |
You may request deletion of your data at any time by contacting privacy@skillseek.eu.
9. Data Security
We take data security seriously and have implemented:
Encryption for data in transit (HTTPS)
Access Controls to limit who can access your data
Secure Storage for any saved settings
Extension-Level Permissions designed to follow the Chrome Web Store’s least-privilege principle
Periodic Security Reviews of our codebase and hosting environments
That said, no internet service can be completely secure. Please be aware of the risks of unauthorized access or misuse.
10. User Controls and Choices
10.1 Extension-Level Permissions
Brio requests the minimum Chrome permissions needed to function on LinkedIn. You can review and revoke permissions at any time via your Chrome settings.
10.2 Manage Custom Instructions
Users can modify or remove stored tone and CTA preferences via the Brio settings panel.
10.3 Export or Delete Data
To request a copy or deletion of your stored preferences or account, email us at: privacy@skillseek.eu.
11. Your Rights Under GDPR
If you are located in the EU, you have the following rights:
Right to Access – You can request a copy of your data.
Right to Rectification – You may correct inaccurate data.
Right to Erasure – You can request data deletion, under conditions.
Right to Restrict Processing – You may limit how we use your data.
Right to Data Portability – You may export your data in a machine-readable format.
Right to Object – You may object to data processing based on our legitimate interests.
Right to Withdraw Consent – You may withdraw your consent at any time, without affecting prior processing.
To exercise your rights, email: privacy@skillseek.eu
12. Use of Cookies and Local Storage
The Brio extension may use local storage within your browser to:
Store your communication preferences and engagement profile
Save which AI provider and model you selected
Cache data to reduce loading times
Brio does not use third-party tracking cookies or ad networks.
13. Chrome Extension Compliance
Brio complies with all Chrome Web Store policies, including:
Clearly stating what permissions are required and why
Never collecting more data than necessary
Never selling user data
Providing full transparency about extension behavior
Any changes to how Brio uses your data will be reflected in an updated Privacy Policy.
14. Changes to This Policy
We may update this Privacy Policy as Brio evolves or legal requirements change. When we do, the revised version will be posted with the updated “Last Updated” date.
If we make substantial changes, we will notify users via email or in-extension notices (where appropriate).
15. Contact Us
For any questions, data access requests, or concerns:
Email: privacy@skillseek.eu
Address: SkillSeek HQ, Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115
